Written by admin | October 21, 2017
Straits Times, 21 December 2017
By Jose Hong
SINGAPORE – Can online shopping platform ezbuy take legal action against Alibaba Group, the parent of e-commerce giant Taobao, for making “inaccurate claims” of scalping against ezbuy?
According to experts, ezbuy could take Taobao to court, or rely on the dispute resolution clause in any contract it might have signed with the Chinese firm.
Lawyer Nicolas Tang said: “If the facts establish that ezbuy never engaged in any form of scalping, then it may be able to commence legal proceedings against the Alibaba Group for inaccurate claims made, and for any losses incurred by ezbuy as a result of the Alibaba Group’s and Taobao’s actions.”
Scalping takes place when people resell items for a large or quick profit, said Mr Tang. An example of this in Singapore was when touts tried to resell tickets to the Coldplay concerts in March and April at inflated prices.
ezbuy found itself involved in a war of words with Alibaba Group earlier this month, after it accused the Chinese giant of bullying. The Chinese company retorted by calling ezbuy’s act of creating accounts to buy items from Taobao and reselling them an act of “scalping”.
The conflict between the two firms led to a huge backlog of orders placed on ezbuy for Taobao purchases on Nov 11 for the Singles’ Day sales event.
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